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Free Delivery
Free standard delivery on orders over €4,000.
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Secured Payement
Paypal, Visa, American Express, MasterCard...
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Return Policy
You can return your order online within 30 days.
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Customer Support 24/7
The Sofa Sphere team is available to help you.

Sofa Sphere Collections

WHAT OUR CUSTOMERS SAY

Frequently Asked Questions

If you have any problems, consult the FAQs on our website

What payment methods do you accept?

We accept multiple secure payment methods:

Credit & debit cards (Visa, Mastercard, American Express)

PayPal & Apple Pay

Installment payments via Klarna & PayPal (where available)

Bank transfer (for specific orders)

All transactions are securely encrypted to protect your data.

Why wait 72 hours before sitting on the sofa?

Upon delivery, allow your product to relax for 72 hours after unboxing for the best results.

During this time:

  • Do not sit on the sofa/armchair.
  • Gently pat any creased areas to smooth the fabric.

This rest period lets the filling and fabric regain their shape after transport. After 72 hours, you can use it normally.

If, after 72 hours, the product hasn’t returned to its original shape, please contact our customer support team.

How can I check if my product will fit through my door/stairs/elevator?

Before placing your order, check the product dimensions (available on each product page) and compare them to your doorways, hallways, or staircases. If you are unsure, feel free to contact us,we will gladly assist you in making the necessary verifications.

Do you offer furniture assembly services?

Yes! Depending on your location, we offer a professional assembly service for certain large furniture items. This option can be added at checkout or requested through our customer service team.

What should I do if my product arrives damaged?

We take great care to ensure your order arrives in perfect condition. However, if an item is damaged upon delivery:Take clear photos of the product and its packaging immediately. Contact us within 7 days after receiving your order. We will provide the best solution: a replacement, a refund, or a spare part to fix the issue.

How do I maintain and extend the life of my furniture?

Care instructions depend on the material: Fabric & velvet: Vacuum regularly and use a suitable fabric cleaner. Leather: Wipe with a soft cloth and apply a nourishing leather treatment. Solid wood: Use a slightly damp cloth and avoid abrasive products. Glass & metal: Dust with a microfiber cloth to prevent streaks.

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